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FAQ
What's included?
Where can I drive?
What is the insurance coverage?
What is required when ordering?
Snow tires? Winter Driving Requirements?
Cancelation Fees
What's included?
Here at AutoFrance, we offer the alternative to car rental in Europe. Our plan
provides a wide range of services with a simple commitment for your memorable vacation
with a car in Europe.
The Peugeot Solution: an all-inclusive package
to help you enjoy your stay with a car in temporary transit. You can lease a vehicle
for any length of time from 21 to 175 days.
Worried about airport taxes, additional mileage or insurance deductibles?
Forget about them with Peugeot Open Europe. Mileage is unlimited and we offer
free car pick-up at airports and train stations in 26 cities in France, as well
as Geneva. (We offer the same service in 14 other European cities for an additional
transportation fee.) Lastly, you are covered by multi-risk insurance, with no deductibles,
and receive 24-hour assistance 7 days a week, in 40 countries.
Where can I drive?
Countries authorized in contract
Warning: outside of the territorial boundaries listed below (and in particular,
in the following countries: Albania, Algeria, Georgia, Latvia, Russia, Ukraine,
etc.), the customer shall assume full civil, property and legal liability for any
incidents that may occur. Damages to third parties and to vehicles will not be covered
by the insurance and the assistance service will not be provided.
Andorra
Austria
Belgium
Bosnia and Herzegovina
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
(continental)
Germany
Gibraltar
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Macedonia
(FYROM)
Malta
Monaco
Morocco
Netherlands
Norway
Poland
Portugal
Romania
San Marino
Serbia and Montenegro
Slovakia
Slovenia
Spain
Sweden
Switzerland
Tunisia
Turkey
United Kingdom
Important note: the islands belonging to the countries listed in the table above
are also covered. For example: the Balearics and the Canaries (Spain) - Sardinia
and Sicily (Italy) - Madeira and the Azores (Portugal) - Corsica (France), etc.
What is the insurance coverage?
Your vehicle is covered by a multi-risk, non-deductible policy which offers the
following guarantees:
• Civil liability of the driver (including liability for non-paying passengers transported)
• Vehicle Fire
• Theft of the vehicle (if reported to the police)
• Broken windows
• Damages incurred by accidents involving vehicles, including acts of vandalism
(if reported to the police)
• Legal protection
• Coverage of the driver
A non-deductible policy covers all damages to the vehicle, including small dents
or scratches for which car rental companies routinely make you pay.
What is required when ordering?
Ordering:
We ask for a $500 deposit at the time of order; the balance is due 45 days prior
to delivery date.
Accepted methods of payment are: check, Visa, Mastercard, or American Express.
Who can drive?
Because the Peugeot model you will be driving is a tax-free car, there are certain
restrictions imposed by the French Government. The contract holder, his/her spouse,
children and parents may drive the car as long as they are over 18, have a valid
U.S. driver's license and are not a resident of the European Union. An unrelated
person may drive the car on the condition that one of the allowed drivers is in
the car, and s/he is not a resident of the European Union.
International Driving Permit For travelling
to Spain, Portugal, Austria, Italy and some eastern European countries, it is recommended
to drive with an International Driving Permit. These may be acquired from auto clubs
like AAA, for members as well as non-members.
Snow Tires and Winter Driving
All Peugeot Lease vehicles are equipped with multi-season tires. Multi-season tires are not specifically designed for muddy or snowy
conditions (these tires bear an M & S) or for snowy conditions in particular (tires that bear an international symbol of a snowflake). A number of EU countries have made
the use of winter tires a legal requirement and many offer specific winter recommendations. Switzerland, Germany, Norway and Sweden, for example, have laws which dictate the use
of winter tires. If travelling to areas with high volume of snow, where snow machines have not cleared that particular area, snow chains or socks should be purchased. Be sure
to check out any local rules which apply at the time of travelling. POE does not sell them.
Cancelation Policy for Peugeot Open Europe
• Cancel MORE than 21 days prior to pick up date: FULL REFUND (NO FEE)
• Cancel LESS than 21 days prior to pick up date: FEE OF €300 or €700 (see explanation*)
• Cancellation at time of delivery: €700
* If canceling less than 21 days prior to pick up date, the cancelation fee can be as high as €700. This fee is determined by Peugeot Sodexa and is due to a change in the French law regarding registration of TT registered vehicles. Therefore, if the vehicle has been registered, the full penalty of €700 will apply. (Some major credit cards cover cancellation fees. Please check with your credit card company)
In case of force majeure (death, serious illness or accident), if it is properly
documented, the fee/penalty may be reduced depending on circumstances.
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